Niki started out her working life as a psychologist with Mental Health Services after attaining a Bachelor of Psychology at UWA. (She now find this particularly useful when selling homes!)
In 1978 she moved to South Africa for 6 years and got into a career in Public Relations within the hospitality industry, working for the Southern Sun group of hotels Holiday Inns and a very upmarket private Hotel named The Vineyard.
In 1984 she returned to Perth and attained a position as Public Relations Manager of the Merlin Hotel (now The Hyatt) she then 2 years later opened her own version of The Hard Rock Café in Hay Street, Subiaco, which was a resounding success and used to still be humming until the kitchen closed at 3 am in the morning! She ran this until it was bought by Matilda Bay Brewing Company and renamed The Oriel.
In 1988 she started her career in Real Estate in Subiaco and then in 1997 opened The Property Exchange . Twenty years later, “ TPE “as it is fondly known, is still going strong, and has to be one of the most fun places to work anywhere. The work hard, play hard mentality creates a great atmosphere and much humour along the way.
Niki lives in the same house in Claremont that she bought in 1985 with her partner John, but has been thoroughly renovated and extended since then.
Outside of Real Estate Niki is passionate about collecting old cars, anything retro, singing and playing the guitar, her pet parrot Banjo, entertaining friends and travelling the world.
Clare joined The Property Exchange as an energetic 20 year old 21 years ago to create a rent roll for this emergent company. Eleven years later, a very successful portfolio of over 300 properties was developed before Clare left to expand her experience; firstly as a Sales Agent and then by overseeing the operations of another large real estate firm. Her responsibilities here included project marketing, residential and commercial tenders, sales of residential and commercial developments, staff recruitment and corporate finance for various entities.
After an 8 year break, Clare is now back with her beloved brand at The Property Exchange to oversee the Sales Team as well as practicing as a Sales Agent in and around the Subiaco area.
During the last 20 years in real estate, Clare has come to understand the importance of honesty, integrity, authenticity and the significance of being passionate about improving people’s lives overall, and setting them on a course which is going to benefit them in the future.
To this end, when it comes time for her clients to sell their home, the absolute top priority is to give expert advice that will enhance the selling price and hence place them at a great advantage for their next move.
Clare’s technological ‘know how’, strong focus on proactive activities, client communication, and her immense compassion, empathy and drive combine to create the very best outcome for her clients. This is what she prides herself on. And whilst Clare is in the business of selling homes, her focus is and will always remain on being there to transform the lives of her clients through home ownership.
It takes a lot of very careful consideration before the child of a real estate agent decides to follow in their parent’s footsteps! We daughters and sons know first-hand the hard work it takes and the sacrifices that need to be made to succeed in such a competitive and demanding industry.
With this in mind, back in 2005, I thought there would be no harm in sitting on The Property Exchange Saturday reception desk during my Uni years. But fast-forward 14 years of moving from reception, to holiday fill-in, to Marketing Manager and now 5 years in Real Estate Sales – I’m practically part of the furniture! It must have been a trick!
There have been a couple of times that I have searched for roles in other industries, but each time the thought of leaving The Property Exchange team left me feeling very uninspired. There’s nothing better than spending each day in such a vibrant workplace, surrounded by a dedicated team who provide so much fun and support. Real estate sales is darn challenging, but the environment at The Property Exchange keeps me smiling and raises me from strength to strength. Having mum as my mentor and partner is pretty special too.
For me, one of the keys to success in sales is integrity. From my very early years, mum taught me the importance of always doing what you say you’re going to do, being truthful, and being kind. This advice has stuck with me very firmly and strongly guides the way I work. This combines with my perfectionist tendencies to result in a strong work ethic – if I tell you I’m going to do something, I’ll do it and I’ll do it well!
I truly believe in property as an enabler – whilst you may curse the mortgage repayments and maintenance bills, the ownership of property provides you with security, greater flexibility and more choices for the future – it puts you in charge of your own destiny. I bought my first investment property in 2009 which is managed by The Property Exchange, and purchased a beautiful character home with my fiancé in 2018. Outside of work, I love the beach, Pilates, reading a great book, and enjoying good food and wine with friends.
Chelsea and all the team at Property Exchange were amazing. Their knowledge, help with pricing and staging the unit was spot on. The weekly house opens were conducted and we were always kept in the loop with updates by late afternoon. We only had it on the market for three weeks and it was sold at more than our base line price. We were also offered a selection of Settlement agents of which we have had amazing service. Thanks to Chelsea we have now sold and all has been finalised. Many thanks!Seller - Onslow Road, Shenton Park - April 2020
What a good experience it was having Niki selling our property. Professional service and in-depth market experience made this an enjoyable exercise with The Property Exchange. Thank you The Property Exchange for all your hard work!Seller - Waverley Street - March 2020
At first the idea of repainting our rental property from buttercup to white was not well received. I had been through the property the day before "touching up" with buttercup and thought it looked fab. Then stylists - the very idea that purchasers' couldn't see what a great home they would be purchasing without having the property "styled" was shock and awe. However we did both, loved the result, wanted to keep the property and put another tenant in and Niki and Clare sold it at the first home open - happy vendors! Thank you Niki, Clare and Chelsea!Seller - Yilgarn Street, Shenton Park - March 2020
Chelsea and Niki had a lot of knowledge of the market, and were great to work with. They went above and beyond and we really appreciated the work that they did, they were awesome. Thank you to both of you!Sellers - Mead Grove, Floreat - March 2020
Just wanted to thank you so much for all your help, advice and contacts throughout this whole process. You have been so easy to work with and we are so happy with the result so quickly. You have made it very easy for us during a pretty uncertain time for us. Your knowledge of the local market and what to expect throughout the whole process was very reassuring.Seller – Onslow Road – March 2020
Niki and her staff are passionate about the Subiaco area and have excellent knowledge of the area. They respond immediately to any questions and keep you up to date with the progress of the sale. They sold our house within one day over the asking price!Seller – Bagot Road – March 2020
To Clare and the team at Property Exchange, Danielle and I want to thank you for all the work you and your team put into selling our property at Jukes Way. We were both very satisfied with the way everything was conducted from the initial contact to the final settlement. We are happy with the quick outcome that has allowed us to more on with our future plans in Sydney.Seller – Jukes Way – March 2020
Niki provided a professional and dependable service throughout the sales process of my home in Wembley. Both Niki and The Property Exchange team demonstrated sound knowledge of the local property market and provided a unique and effective sales campaign which facilitated substantial exposure for my listing. Across the board, communication was transparent and response timing was exceptional. I would highly recommend Niki and The Property Exchange for your next listing.Seller – Ruislip St – February 2020
We were very impressed with Clare. She was professional, personable and responded to our queries in a timely manner. She followed up our questions to the sellers and ensured any issues were dealt with before settlement. She has good knowledge of the area and is an experienced agent. We could trust that she would do a good job and look forward to working with her again.Buyer – Bagot Road, Subiaco – October 2019