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Changing Agents

 In Property Management

Finding the right real estate agent for you and your property needs isn’t an easy task and shouldn’t be done purely based on fees. Siobhan and Kaylee guides you through this video on the steps you can take if you wish to change your current managing agent. If you have any queries, drop us a line at kaylee@thepropertyexchange.com.au or call us at 08 6380 2200.

Siobhan: Finding a real estate agent for you and your property needs isn’t an easy task and it shouldn’t be done purely based on fees. If you’re listed with an agent and you find yourself questioning their quality of service, if the agent isn’t acting with due care and diligence, you can terminate your agreement.

Kaylee: So, Siobhan, if an owner wasn’t happy with their current managing agent, how would they go about changing?

Siobhan: Yeah, it’s actually really easy. What you’d have to do is issue them with 28 days notice to terminate. That means there will be a 28 day termination period. In that time, your newly acquainted agent will require a signed management authority and then they can act on your behalf for you. They can collect all the relevant information pertaining to the lease and the tenancy from your prior agent and take care of things from there.

Kaylee: And what should an owner be looking for in a managing agent?

Siobhan: So when you’re seeking a new managing agent, it’s really important to ask if they have systems and procedures in place to maintain your asset. Do they have a successful leasing strategy and team incentives to keep their staff longevity? How many years experience does the rental agent have? Are there specific locations around the city that the property management service covers? How many properties does the agent personally manage themselves? How many days per week will the agent have availability to show the property to prospective tenants? How does the agency check prospective tenants financial situations when they’re processing applications? What actions are taken if a tenant becomes overdue with their rental payments? And what happens if there are problems with the tenants? How thorough are their final bond inspections and their quarterly routine inspections? And also very importantly, is does the agency’s director have a role in the everyday functioning of the property management team?

Kaylee: Of course, everyone wants the best deal. As with all professional services, you get what you pay for. If you’re looking for peace of mind and a knowledgeable agent that will look after your asset, please visit our blog or contact Siobhan at the office for further information.

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